CONTACT US

2-2-6 Nihonbashi Bakucho, Chuo-ku, Tokyo 103-0002 5F
ITOCHU Home Fashion Co., Ltd.
KEEN Japan Division Customer Service
TEL: 03-5651-5118

For inquiries by e-mail please use the form below.

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Notes

  • The reply by e-mail by our company is intended to answer the questions of customers who inquired to us.
    Without permission of our company, we will not refuse to divert partly or entirely the response content, to use it secondarily, or to disclose it to any other customers.
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    Moreover, please understand beforehand that there is a case to ask again the content of the inquiry when the contents of mail are missing.
  • We will not disclose personal information provided by customers to third parties other than customers unless there is a provision of laws and ordinances. However, it may be consigned by transportation etc.
  • When the customer himself wishes to disclose personal information, after confirming the identity of the customer, we respond to the disclosure.
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